Refund Policy

Refund & Return Standards

Royal Gift Land, as part of Royal Mamah Inc., maintains a commitment to quality and customer satisfaction. We handle returns with the same operational excellence that defines our logistics chain.

Professional Return Policy

Our standard return window is 30 days from the date of delivery. To be eligible for a return, items must be in their original, unopened packaging, ensuring they remain in "as-new" condition for resale or brand integrity purposes.

Corporate & Wholesale Returns

For our manufacturing and wholesale partners, return protocols are governed by specific distribution agreements. We prioritize efficient communication and resolution to maintain healthy supply chain relationships.

Damaged or Defective Items

If an item arrives damaged, we request immediate notification through our corporate email. As an Ontario-based distributor, we take full responsibility for logistical errors within our direct control and will initiate an expedited replacement process.